Services Marketing : operation, management and strategy / By Kenneth E. Clow and David L. Kurtz.
Material type:
TextLanguage: English Publication details: New Delhi : Biztantra , 2003.Edition: 2nd edDescription: Xii, 460p. ; 27 cmISBN: - 9788177223767
- 658.804 2 CLOK
Total holds: 0
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