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Profitable customer engagement: concepts metrics and strategies. Concepts metrics and strategies.

By: Material type: TextTextLanguage: English Publication details: New Delhi Sage Publications 2013Edition: 1Description: xxii,311ISBN:
  • 9788132113409
Subject(s): DDC classification:
  • 658.812 KUMV
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Item type Current library Collection Call number Status Barcode
Book Book St Aloysius Institute of Management & Information Technology MBA 658.812 KUMV (Browse shelf(Opens below)) Available MBA11189
Total holds: 0

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