Business communication: (Record no. 211539)

MARC details
000 -LEADER
fixed length control field 04364nam a2200265Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260305173636.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210716s2015 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788126554799
040 ## - CATALOGING SOURCE
Transcribing agency AIMIT LIBRARY
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 651.7
Edition number 1
Item number KALS
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kalia, Shalini.
9 (RLIN) 184978
245 ## - TITLE STATEMENT
Title Business communication:
Remainder of title practice oriented approach /
Statement of responsibility, etc. By Shalini Kalia and Shailja Agarwal.
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi :
Name of publisher, distributor, etc. WILEY ,
Date of publication, distribution, etc. 2015.
300 ## - PHYSICAL DESCRIPTION
Extent xxxi,346p. ;
Other physical details PB
Dimensions 24.6 cm
500 ## - GENERAL NOTE
General note This is a comprehensive textbook designed especially for management students. The uniqueness of this book lies in the way it approaches the subject of business communication - it follows a practice-oriented approach to explain the core concepts of business communication with the help of real-life case situations, examples, exhibits, etc. The book targets to set the mental faculty of students to motion into dealing with day-to-day communication challenges through rigorous, innovative and interesting activities like diagnostic surveys, simulations, role plays, reflection journals, case studies, video cases, etc.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Chapter 1 Understanding Business Communication<br/><br/>1.1 Communication at Workplace<br/><br/>1.2 Understanding Communication<br/><br/>1.3 Classification of Communication<br/><br/>1.4 Communication Challenges<br/><br/>1.5 Good Communication Gateways: The 7 Cs of Communication<br/><br/>Chapter 2 Interpersonal Communication<br/><br/>2.1 Communication in Work Teams<br/><br/>2.2 Listening Skills<br/><br/>2.3 Giving and Receiving Feedback<br/><br/>2.4 Building Effective Teams and Team Work<br/><br/>2.5 Handling Conflict<br/><br/>2.6 Negotiating Effectively<br/><br/>Chapter 3 Designing and Delivering Oral Presentations<br/><br/>3.1 Challenges in Professional Presentations<br/><br/>3.2 Process of Making Effective Presentations<br/><br/>3.3 Collaborative Presentations<br/><br/>3.4 Online Presentations<br/><br/>3.5 Presenting to a Culturally Diverse Audience<br/><br/>Chapter 4 Fundamentals of Business Writing<br/><br/>4.1 Introduction<br/><br/>4.2 ABC3 Model of Writing<br/><br/>Chapter 5 Drafting Business Messages<br/><br/>5.1 Introduction<br/><br/>5.2 Understanding Your Communication Context<br/><br/>5.3 Deciding on the Communication Objectives and the Plan of Writing<br/><br/>5.4 Routine and Positive Messages<br/><br/>5.5 Negative Messages<br/><br/>5.6 Persuasive Messages<br/><br/>Chapter 6 Writing Effective Reports<br/><br/>6.1 Importance of Report Writing at Workplace<br/><br/>6.2 Types of Reports<br/><br/>6.3 Process of Report Writing<br/><br/>6.4 Writing an Informal Report<br/><br/>6.5 Writing a Formal Report<br/><br/>6.6 Use of Appropriate Mechanics in Drafting a Business Report<br/><br/>Chapter 7 Cross-Cultural Communication<br/><br/>7.1 Cross-Cultural Communication at Workplace<br/><br/>7.2 Culture Defined<br/><br/>7.3 Dimensions of Culture<br/><br/>7.4 Challenges of Cross-Cultural Communication<br/><br/>7.5 Understanding Cross-Cultural Communication Complexities<br/><br/>7.6 Improving Cross-Cultural Communication Skills at Workplace<br/><br/>Chapter 8 Communicating Through Technology<br/><br/>8.1 Introduction<br/><br/>8.2 Classification of Technological Tools for Communication<br/><br/>8.3 Major Technological Tools<br/><br/>8.4 Effective Use of Technology for Communication<br/><br/>8.5 Communicating Through Social Media<br/><br/>8.6 Communicating in Virtual Teams<br/><br/>Chapter 9 Employment Communication<br/><br/>9.1 Employment Process<br/><br/>9.2 Setting Goals<br/><br/>9.3 Understanding Employers’ Mindset towards the Employment Process<br/><br/>9.4 Organizing Your Approach to the Employment Process<br/><br/>9.5 Drafting Résumés and Other Employment Messages<br/><br/>9.6 Drafting Application Letters<br/><br/>9.7 Handling Group Discussions<br/><br/>9.8 Handling Interviews<br/><br/>9.9 Drafting Post-Interview Employment Messages<br/><br/>Conclusion<br/><br/>Concept-Based Questions<br/><br/>Critical Thinking Questions<br/><br/>Simulation<br/><br/>Video Analysis<br/><br/>Picture Analysis<br/><br/>Case Study<br/><br/>Reflection Sheet<br/><br/>Analysis of Diagnostic Survey: How Good Are Your Employment Communication Skills?<br/><br/>Index
505 ## - FORMATTED CONTENTS NOTE
Statement of responsibility About the Author<br/>Dr Shalini Kalia has more than 12 years of teaching experience with management institutes of repute and is currently working as Associate Professor and Area Chairperson−Business Communication with Institute of Management Technology
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Understanding business communication
9 (RLIN) 184979
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Fundamentals of business writing
9 (RLIN) 184980
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Writing effective reports
9 (RLIN) 184981
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Agarwal, Shaija.
9 (RLIN) 184982
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Edition 1st
Call number prefix 651.7 KALS
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Inventory number Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type Date last checked out
    Dewey Decimal Classification     MCA St Aloysius Institute of Management & Information Technology St Aloysius Institute of Management & Information Technology Business communications 01/22/2016 Knowledge World 399.00 Bill no:182; Bill dt:2016-01-13   651.7 KALS MCA14419 07/21/2025 299.25 07/16/2021 Book  
    Dewey Decimal Classification     MBA St Aloysius Institute of Management & Information Technology St Aloysius Institute of Management & Information Technology Business communications 03/19/2020 Knowledge World 489.00 Bill no:931; Bill dt:2020-03-16 1 651.7 KALS MBA14108 05/23/2026 366.75 07/16/2021 Book 02/14/2023
    Dewey Decimal Classification     MBA St Aloysius Institute of Management & Information Technology St Aloysius Institute of Management & Information Technology Business communications 02/12/2026 SK Publishers & Distributors 659.00 Bill no:4043; Bill dt:2026-02-02   651.7 KALS MBA15232 05/23/2026 494.25 02/13/2026 Book