Exceptional service in hospitality six sigma way / (Record no. 196871)

MARC details
000 -LEADER
fixed length control field 00739nam a2200229Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260327115440.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210716s2017 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9789352136445
040 ## - CATALOGING SOURCE
Transcribing agency AIMIT LIBRARY
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4063
Edition number 1
Item number SHIG
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Shirke, Gajanan.
9 (RLIN) 259576
245 ## - TITLE STATEMENT
Title Exceptional service in hospitality six sigma way /
Statement of responsibility, etc. By Gajanan Shirke.
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Mumbai :
Name of publisher, distributor, etc. Shroff Publications and Distributers Pvt Ltd ,
Date of publication, distribution, etc. 2017.
300 ## - PHYSICAL DESCRIPTION
Extent xvii,268 p.;
Other physical details PB
Dimensions 23 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element World of six sigma and hospitality
9 (RLIN) 259577
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Service gap module
9 (RLIN) 259578
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Managing moments of truth
9 (RLIN) 259579
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Edition 1
Call number prefix 658.4063 SHIG
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Source of acquisition Cost, normal purchase price Inventory number Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification     MCA St Aloysius Institute of Management & Information Technology St Aloysius Institute of Management & Information Technology Knowledge & Innovation management Shroff Publishers 575.00 Bill no:1454; Bill dt:2019-02-11   658.4063 SHIG MCA16386 07/21/2025 431.25 07/16/2021 Book