APA
D Souza R. R. R., Manimozhi R. & Sillicon Technologies. (2005). Electronic customer relationship management. Bangalore: .
Chicago
D Souza Roshni Rekha;Manimozhi R, Manimozhi R and Sillicon Technologies. 2005. Electronic customer relationship management. Bangalore: .
Harvard
D Souza R. R. R., Manimozhi R. and Sillicon Technologies. (2005). Electronic customer relationship management. Bangalore: .
MLA
D Souza Roshni Rekha;Manimozhi R, Manimozhi R and Sillicon Technologies. Electronic customer relationship management. Bangalore: . 2005.
