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Legendary service : the key is to care /

Blanchard, Ken.

Legendary service : the key is to care / By Ken Blanchard, Kathy Cuff and Vicki Halsey. - 1st ed. - New Delhi : Mc Graw Hill Book Company , 2014. - xi,161p. ; PB 21.5 cm

ISBN: 9789339213701

Subjects--Topical Terms:
General Knowledge

Subjects--Geographic Terms:
Culture of services
Responsiveness
Empowerment

Dewey Class. No.: 374.22 / BLAK

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