Service marketing.
Rust, Roland T;Zahorik, Anthony J;Keiningham, Timothy L.
Service marketing. - 1 - New York Harper Collins Publishers 1996 - xx,508
0673991458
Services Marketing
658.804 RUSR
Service marketing. - 1 - New York Harper Collins Publishers 1996 - xx,508
0673991458
Services Marketing
658.804 RUSR