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_21 _a658.812 _bPEEE |
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| 100 |
_aPeelen, Ed. _9158845 |
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| 245 |
_aCustomer relationship management / _cBy Ed Peelen. |
||
| 250 | _a1st ed. | ||
| 260 |
_aChennai : _bPearson , _c2022. |
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| 300 |
_axvi,433p. ; _bPB _c23.5 cm |
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| 650 |
_aStrategy and organisation of CRM _9158846 |
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| 650 |
_aCRM marketing aspects _9158847 |
||
| 650 |
_aCRM systems and their implementation _9158848 |
||
| 942 |
_2ddc _cBK _e1st _k658.812 PEEE |
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_c230671 _d230671 |
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