000 00650nam a22002057a 4500
005 20240405112444.0
008 240405b ||||| |||| 00| 0 eng d
020 _a9789354498565
040 _cAIMIT LIBRARY
082 _21
_a658.812
_bPEEE
100 _aPeelen, Ed.
_9158845
245 _aCustomer relationship management /
_cBy Ed Peelen.
250 _a1st ed.
260 _aChennai :
_bPearson ,
_c2022.
300 _axvi,433p. ;
_bPB
_c23.5 cm
650 _aStrategy and organisation of CRM
_9158846
650 _aCRM marketing aspects
_9158847
650 _aCRM systems and their implementation
_9158848
942 _2ddc
_cBK
_e1st
_k658.812 PEEE
999 _c230671
_d230671