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| 005 | 20211126151412.0 | ||
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| 040 | _cAIMIT LIBRARY | ||
| 082 | _a658.812 ELLL | ||
| 100 |
_aEllis, Len; Sethi, Rajat. _eAuthor _qLen Ellis, Rajat Sethi. _910924 |
||
| 245 | _aPreemptive CRM: rretaining customers when competition emulates. | ||
| 260 |
_aNew Delhi _bExcel Multimedia _c2005 |
||
| 650 | _2AIMA | ||
| 942 |
_2ddc _cCD |
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| 999 |
_c220814 _d220814 |
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