000 00492nam a2200145Ia 4500
003 OSt
005 20260123101530.0
008 211028s2016 xx 000 0 und d
040 _cAIMIT LIBRARY
041 _aeng
100 _aPeris, Denver Leo; Kamath, T Ramesh.
_g1416040
_97463
245 _aStudy on the steps to betaken for achieving operational excellence through customer satisfaction at fbb retail store Mangalore /
260 _aMangalore
_bT Ramesh Kamath
_c2016
942 _2ddc
_cPRO
999 _c219031
_d219031