| 000 | 00463nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2013 xx 000 0 und d | ||
| 020 | _a9788177226225 | ||
| 041 | _aeng | ||
| 082 | _a658.812 KUMA | ||
| 100 | _aKumar, Alok;Sinha, Chhabi;Sharma, Rakesh. | ||
| 245 |
_aCustomer relationship management: concepts and application. _bConcepts and application. |
||
| 250 | _a1 | ||
| 260 |
_aNew Delhi _bBiztantra _c2013 |
||
| 300 | _axviii,350/ 2018 | ||
| 650 | _aCRM | ||
| 999 |
_c211561 _d211561 |
||