| 000 | 00469nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2013 xx 000 0 und d | ||
| 020 | _a9788132109563 | ||
| 041 | _aeng | ||
| 082 | _a658.812 GURG | ||
| 100 | _aGureja, Gopal K. | ||
| 245 |
_aOrganisational schizophrenia: impact on customer service quality. _bImpact on customer service quality. |
||
| 250 | _a1 | ||
| 260 |
_aNew Delhi _bSage Publications _c2013 |
||
| 300 | _axxx,346 | ||
| 650 | _aGeneral Management | ||
| 999 |
_c211365 _d211365 |
||