000 00456nam a2200157Ia 4500
008 210716s2008 xx 000 0 und d
020 _a9780761936046
041 _aeng
082 _a658.812 MAHG
100 _aMahajan, Gautam.
245 _aCustomer value investment: formula for sustained business success.
_bFormula for sustained business success.
250 _a1
260 _aNew Delhi
_bResponse Books
_c2008
300 _axix,187
650 _aCRM
999 _c211361
_d211361