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| 008 | 210716s2016 xx 000 0 und d | ||
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| 040 | _cAIMIT LIBRARY | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _21 _bNIYS |
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| 100 |
_aNiyogi, Shil. _922073 |
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| 245 |
_aLean customer engagement / _cBy Shil Niyogi. |
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| 250 | _a1st ed. | ||
| 260 |
_aNew Delhi : _bSage Publications , _c2016. |
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| 300 |
_aXx,179p. ; _c21.5 cm. |
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| 650 |
_aAcquisitions and geographic expansion _922074 |
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| 650 |
_aCustomer retention through communication _922075 |
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| 942 |
_2ddc _cBK _e1st _k658.812 NIYS |
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| 999 |
_c210625 _d210625 |
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