| 000 | 00529nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2006 xx 000 0 und d | ||
| 020 | _a9780070615663 | ||
| 041 | _aeng | ||
| 082 | _a658.804 FITJ | ||
| 100 | _aFitzsimmons, James A;Fitzsimmons, Mona J. | ||
| 245 |
_aService management: operations strategy and information technology. _bOperations strategy and information technology. |
||
| 250 | _a7 | ||
| 260 |
_aNew Delhi _bTata McGraw Hill Publishing Company Ltd _c2006 |
||
| 300 | _axviii,541/2017 | ||
| 650 | _aMANAGEMENT | ||
| 999 |
_c210558 _d210558 |
||