| 000 | 00415nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2016 xx 000 0 und d | ||
| 020 | _a9788177581348 | ||
| 041 | _aeng | ||
| 082 | _a658.812 KINJ | ||
| 100 | _aKincaid, Judith W. | ||
| 245 |
_aCustomer relationship management: getting it right. _bGetting it right. |
||
| 250 | _a1 | ||
| 260 |
_aNew Delhi _bPearson _c2016 |
||
| 300 | _axxvi,480 | ||
| 650 | _aCRM | ||
| 999 |
_c210525 _d210525 |
||