000			00406nam a2200145Ia 4500
008			210716s2014 xx 000 0 und d
020			_a9780070078062
041			_aeng
082			_a658.4013 GITH
100			_aGitlow, Howard S; Oppenheim, Alan J; Oppenheim.
245			_aQuality management.
250			_a3
260			_aNew Delhi _bTata McGraw Hill Publishing Company Ltd _c2014
300			_axxvi,763
999			_c209399 _d209399