| 000 | 00827nam a2200265Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20231005100005.0 | ||
| 008 | 210716s2014 xx 000 0 und d | ||
| 020 | _a9789339213701 | ||
| 040 | _cAIMIT LIBRARY | ||
| 041 | _aeng | ||
| 082 |
_a374.22 _21 _bBLAK |
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| 100 |
_aBlanchard, Ken. _9136109 |
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| 245 |
_aLegendary service : _bthe key is to care / _cBy Ken Blanchard, Kathy Cuff and Vicki Halsey. |
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| 250 | _a1st ed. | ||
| 260 |
_aNew Delhi : _bMc Graw Hill Book Company , _c2014. |
||
| 300 |
_axi,161p. ; _bPB _c21.5 cm |
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| 650 |
_aGeneral Knowledge _9136110 |
||
| 651 |
_aCulture of services _9136111 |
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| 651 |
_aResponsiveness _9136112 |
||
| 651 |
_aEmpowerment _9136113 |
||
| 700 |
_aCuff, Kathy. _9136114 |
||
| 700 |
_aHalsey, Kathy Cuff. _9136115 |
||
| 942 |
_2ddc _cBK _e1st _k374.22 BLAK |
||
| 999 |
_c209363 _d209363 |
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