| 000 | 00461nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2004 xx 000 0 und d | ||
| 020 | _a0070598487 | ||
| 041 | _aeng | ||
| 082 | _a658.4013 CROP | ||
| 100 | _aCrosby, Philip B. | ||
| 245 |
_aQuality without tears: the art of hassle free management. _bArt of hassle free management. |
||
| 250 | _a1 | ||
| 260 |
_aNew Delhi _bTata McGraw Hill Publishing Company Ltd _c2004 |
||
| 300 | _axv,205 | ||
| 650 | _aTQM | ||
| 999 |
_c206999 _d206999 |
||