| 000 | 00492nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2011 xx 000 0 und d | ||
| 020 | _a9788177587623 | ||
| 041 | _aeng | ||
| 082 | _a658.812 DYCJ | ||
| 100 | _aDyche, Jill. | ||
| 245 |
_aCRM handbook: a business guide to customer relationship management. _bBusiness guide to customer relationship management. |
||
| 250 | _a1 | ||
| 260 |
_aNew Delhi _bPearson Education _c2011 |
||
| 300 | _a331 | ||
| 650 | _aSales & Distribution Management | ||
| 999 |
_c206782 _d206782 |
||