| 000 | 00465nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2009 xx 000 0 und d | ||
| 020 | _a0195689089 | ||
| 041 | _aeng | ||
| 082 | _a658.804 JAUV | ||
| 100 | _aJauhari, Vinnie;Dutta, Kirti. | ||
| 245 |
_aServices: marketing operations and management. _bMarketing operations and management. |
||
| 250 | _a1 | ||
| 260 |
_aNew Delhi _bOxford University Press _c2009 |
||
| 300 | _av,584 | ||
| 650 | _aServices Marketing | ||
| 999 |
_c203859 _d203859 |
||