| 000 | 00457nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2008 xx 000 0 und d | ||
| 020 | _a9788120335387 | ||
| 041 | _aeng | ||
| 082 | _a658.812 RAIA | ||
| 100 | _aRai, Alok Kumar. | ||
| 245 |
_aCustomer relationship management: concepts and cases. _bConcepts and cases. |
||
| 250 | _a1 | ||
| 260 |
_aNew Delhi _bPHI Learning Pvt Ltd _c2008 |
||
| 300 | _axvi,247 | ||
| 650 | _aSales & Distribution Management | ||
| 999 |
_c203389 _d203389 |
||