000 00424nam a2200157Ia 4500
008 210716s2009 xx 000 0 und d
020 _a9788120336940
041 _aeng
082 _a658.804 SRIR
100 _aSrinivasan, R.
245 _aServices marketing: the Indian context.
_bIndian context.
250 _a2
260 _aNew Delhi
_bPHI Learning Pvt Ltd
_c2009
300 _axvi,267
650 _aServices Marketing
999 _c203382
_d203382