000 00447nam a2200157Ia 4500
008 210716s2007 xx 000 0 und d
020 _a8131501892
041 _aeng
082 _a658.4013 EVAJ
100 _aEvans, James R.
245 _aTotal quality: management, organization, and strategy.
_bManagement, organization, and strategy.
250 _a4
260 _aNew Delhi
_bThomson south western
_c2007
300 _axi,467
650 _aTQM
999 _c203281
_d203281