000 00475nam a2200169Ia 4500
008 210716s2006 xx 000 0 und d
020 _a8131401367
041 _aeng
082 _a658.81 KRIS
100 _aKrishna, S Jaya.
245 _aBusiness service management: an introduction.
_bIntroduction.
250 _a1
260 _aHyderabad
_bICFAI University Press
_c2006
300 _axi,174,5
650 _aSales & Distribution Management
700 _aKrishna, S Jaya.
999 _c202297
_d202297