000 00477nam a2200157Ia 4500
008 210716s1996 xx 000 0 und d
020 _a0134613775
041 _aeng
082 _a658.804 LOVC
100 _aLovelock, Christopher;Wirtz, Jochen;Chatterjee, Jayanta.
245 _aServices marketing: people technology strategy.
_bPeople technology strategy.
250 _a3
260 _aNew Jersey
_bPrentice Hall
_c1996
300 _axii,660
650 _aServices Marketing
999 _c201954
_d201954