000 00371nam a2200157Ia 4500
008 210716s2007 xx 000 0 und d
020 _a8174465316
041 _aeng
082 _a658.812 DASS
100 _aDas, Subhasish.
245 _aCustomer relationship management.
250 _a1
260 _aNew Delhi
_bExcel Books
_c2007
300 _a129
650 _aCRM
999 _c201828
_d201828