000 00442nam a2200157Ia 4500
008 210716s2004 xx 000 0 und d
020 _a1-84480-057-1
041 _aeng
082 _a658.4013 BASR
100 _aBasu Ron
245 _aImplementing quality: a practical guide to tools and techniques.
_bPractical guide to tools and techniques.
250 _a1
260 _aAustralia
_bThomson
_c2004
300 _axxii,311
650 _aTQM
999 _c201582
_d201582