| 000 | 00534nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2001 xx 000 0 und d | ||
| 020 | _a0070860815 | ||
| 041 | _aeng | ||
| 082 | _a658.812 MCKR | ||
| 100 | _aMcKenzie, Ray. | ||
| 245 |
_aRelationship-based enterprise: powering business sucess through customer relationship management. _bPowering business sucess through customer relationship management. |
||
| 250 | _a1 | ||
| 260 |
_aNew York _bMc Graw Hill _c2001 |
||
| 300 | _axiv,368 | ||
| 650 | _aSales & Distribution Management | ||
| 999 |
_c201210 _d201210 |
||