| 000 | 00733nam a2200217Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20250311085610.0 | ||
| 008 | 210716s2001 xx 000 0 und d | ||
| 020 | _a0130320005 | ||
| 040 | _cAIMIT LIBRARY | ||
| 041 | _aeng | ||
| 082 |
_a658.4062 _21 _bTIWA |
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| 100 |
_aTiwana, Amrit. _9205466 |
||
| 245 |
_aEssential guide to knowledge management: _bE business and CRM applications / _cBy Amrit Tiwana. |
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| 250 | _a1st ed. | ||
| 260 |
_aLondon : _bPrentice Hall ; _c2001. |
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| 300 |
_axxiv,315p. ; _bPB _c23 cm. |
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| 650 |
_aKnowledge enabled customer relationship management _9205467 |
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| 650 |
_aLeadership change management measurement and refinement _9205468 |
||
| 942 |
_2ddc _cBK _e1st ed _k658.4062 TIWA |
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| 999 |
_c201209 _d201209 |
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