| 000 | 00479nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2001 xx 000 0 und d | ||
| 020 | _a0130859591 | ||
| 041 | _aeng | ||
| 082 | _a658.81 TIMP | ||
| 100 | _aTimm, Paul R. | ||
| 245 |
_aCustomer service: career success through customer satisfaction. _bCareer success through customer satisfaction. |
||
| 250 | _a2 | ||
| 260 |
_aNew Delhi _bPrentice Hall _c2001 |
||
| 300 | _avii,223 | ||
| 650 | _aSales & Distribution Management | ||
| 999 |
_c200965 _d200965 |
||