| 000 | 00420nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2005 xx 000 0 und d | ||
| 020 | _a8174462554 | ||
| 041 | _aeng | ||
| 082 | _a658.312404 EFFE | ||
| 100 | _aEffective call center | ||
| 245 |
_aEffective call center training: soft skills. _bSoft skills. |
||
| 250 | _a1 | ||
| 260 |
_aNew Delhi _bExcel Books _c2005 |
||
| 300 | _a220 | ||
| 650 | _aGeneral Knowledge | ||
| 999 |
_c200754 _d200754 |
||