| 000 | 00370nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s1998 xx 000 0 und d | ||
| 020 | _a0133286673 | ||
| 041 | _aeng | ||
| 082 | _a658.812 JOHM | ||
| 100 | _aJohnson, Michael D. | ||
| 245 | _aCustomer orientation and market action. | ||
| 260 |
_aNew Jersey _bPrentice Hall _c1998 |
||
| 300 | _axvi,183 | ||
| 650 | _aCRM | ||
| 999 |
_c200716 _d200716 |
||