| 000 | 00492nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2001 xx 000 0 und d | ||
| 020 | _a0130889849 | ||
| 041 | _aeng | ||
| 082 | _a658.812 SWIR | ||
| 100 | _aSwift, Ronald S. | ||
| 245 |
_aAccelerating customer relationships: using CRM and relationship technologies. _bUsing CRM and relationship technologies. |
||
| 250 | _a1 | ||
| 260 |
_aNew Jercy _bPrentice Hall _c2001 |
||
| 300 | _axxi,480 | ||
| 650 | _aSales & Distribution Management | ||
| 999 |
_c200699 _d200699 |
||