| 000 | 00449nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2001 xx 000 0 und d | ||
| 020 | _a0130173924 | ||
| 041 | _aeng | ||
| 082 | _a658.804 LOVC | ||
| 100 | _aLovelock, Christopher. | ||
| 245 |
_aServices Marketing; people, technology, strategy. _bPeople, technology, strategy. |
||
| 250 | _a4 | ||
| 260 |
_aNew Jersey _bPrentice Hall _c2001 |
||
| 300 | _axviii,717 | ||
| 650 | _aServices Marketing | ||
| 999 |
_c200673 _d200673 |
||