| 000 | 00440nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2005 xx 000 0 und d | ||
| 020 | _a8174464565 | ||
| 041 | _aeng | ||
| 082 | _a658.812 CHAM | ||
| 100 | _aChaturvedi, Mukesh; Chaturvedi, Abhinav. | ||
| 245 |
_aCustomer relationship management: an Indian perspective. _bIndian perspective. |
||
| 250 | _a1 | ||
| 260 |
_aNew Delhi _bExcel Books _c2005 |
||
| 300 | _a208 | ||
| 650 | _aCRM | ||
| 999 |
_c200544 _d200544 |
||