000 00461nam a2200157Ia 4500
008 210716s2004 xx 000 0 und d
020 _a9812400680
041 _aeng
082 _a658.4013 EVAJ
100 _aEvans, James R; Dean, James W.
245 _aTotal quality: management, organization, and strategy.
_bManagement organization and strategy.
250 _a6
260 _aNew Delhi
_bThomson south western
_c2004
300 _avi,376
650 _aTQM
999 _c199290
_d199290