000 00382nam a2200157Ia 4500
008 210716s2004 xx 000 0 und d
020 _a8129700824
041 _aeng
082 _a658.4013 CHAP
100 _aCharantimath, Poornima M.
245 _aTotal quality management.
250 _a1
260 _aNew Delhi
_bPearson Education
_c2004
300 _ax,254
650 _aTQM
999 _c199139
_d199139