000 00368nam a2200145Ia 4500
008 210716s2005 xx 000 0 und d
020 _a8129704579
041 _aeng
082 _a658.804 RAOK
100 _aRao, K Rama Mohana.
245 _aServices marketing.
260 _aNew Delhi
_bPearson Education
_c2005
300 _axiv,658
650 _aServices Marketing
999 _c199129
_d199129