| 000 | 00445nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2005 xx 000 0 und d | ||
| 020 | _a8129702606 | ||
| 041 | _aeng | ||
| 082 | _a658.4013 BESD | ||
| 100 | _aBesterfield, Dale H;Besterfield Michna, Carol;Besterfield, Glen H;Besterfield Sacre, Mary. | ||
| 245 | _aTotal quality management. | ||
| 250 | _a3 | ||
| 260 |
_aNew Delhi _bPearson Education _c2005 |
||
| 300 | _a640 | ||
| 650 | _aTQM | ||
| 999 |
_c199120 _d199120 |
||