000 00389nam a2200157Ia 4500
008 210716s1993 xx 000 0 und d
020 _a8173712166
041 _aeng
082 _a658.812 LINI
100 _aLinton, Ian.
245 _aBuilding customer loyalty.
250 _a1
260 _aHyderabad
_bUniversities Press
_c1993
300 _axvi,208
650 _aMarketing Management
999 _c198892
_d198892