000 00403nam a2200157Ia 4500
008 210716s2004 xx 000 0 und d
020 _a8120326555
041 _aeng
082 _a658.4013 SUGL
100 _aSuganthi, L; Samuel, Anand A.
245 _aTotal quality management.
250 _a1
260 _aNew Delhi
_bPrentice Hall of India PVt Ltd.
_c2004
300 _axiii,394
650 _aTQM
999 _c198861
_d198861