000 00396nam a2200157Ia 4500
008 210716s2004 xx 000 0 und d
020 _a8177225146
041 _aeng
082 _a658.83 PARA
100 _aParasuraman, A; Grewal, Dhruv; Krishnan R.
245 _aMarketing research.
250 _a1
260 _aNew Delhi
_bBiztantra
_c2004
300 _a683
650 _aMarketing Research
999 _c198048
_d198048