000 00737nam a2200217Ia 4500
005 20220225153004.0
008 210716s2003 xx 000 0 und d
020 _a8125912053
040 _cAIMIT LIBRARY
041 _aeng
082 _a658.812
_21
_bMOHH
100 _aMohamed, H Peeru.
_922069
245 _aCustomer relationship management :
_bastep-by-step approach /
_cBy H Peeru Mohamed and A Sagadevan.
250 _a1st ed.
260 _aNew Delhi :
_bVikas Publishing House Pvt Ltd ,
_c2003.
300 _aXiii, 224p. ;
_c24 cm.
650 _aBuilding customer relationship management
_922070
650 _aFocus on customer relationship
_922071
700 _aSagadevan, A.
_922072
942 _2ddc
_cBK
_e1st
_k658.812 NOHH
999 _c198021
_d198021