000 00380nam a2200157Ia 4500
008 210716s2003 xx 000 0 und d
020 _a8178666383
041 _aeng
082 _a658.804 JHAS
100 _aJha, S M.
245 _aServices marketing.
250 _a1
260 _aBangalore
_bHimalaya Publishing House
_c2003
300 _a729
650 _aServices Marketing
999 _c197806
_d197806