000			01500nam a2200241Ia 4500
005			20250526163517.0
008			210716s2004 xx 000 0 und d
020			_a9788180545757
040			_cAIMIT LIBRARY
041			_aeng
082			_a658.4013 _bSHAD
100			_aSharma, D D. _9211041
245			_aTotal quality management : _bPrinciples practice and cases / _cBy D D Sharma.
250			_a1
260			_aNew Delhi : _bSultan chand & sons , _c2004.
300			_avii,762
500			_aIndian organisations are in dire need of Total Quality Management (TQM) to produce world class products. The book highlights various aspects of TQM in 26 chapters and gives Indian and International case studies. The text is written in simple and lucid language and is supplemented by Indian examples. There are more than two dozen case studies of Indian companies which have implemented TQM. Quality briefs of more than 15 Indian companies who have obtained ISO-9000 certificates have been included. There are profiles of 17 world class companies who have won quality awards. For students of MBA, engineering colleges and other institutions, this book would serve as a standard textbook. Executives, managers, entrepreneurs and consultants may use it as a guide book.
650			_aToatal quality management _9211042
650			_aCost of quality _9211043
650			_aProblem solving and qc tools _9211044
650			_aCreating quality culture _9211045
942			_2ddc _cBK _e1st _k658.4013 SHAD
999			_c197733 _d197733