000 00411nam a2200157Ia 4500
008 210716s2019 xx 000 0 und d
020 _a9788126554355
041 _aeng
082 _a658.812 BARR
100 _aBarnes, Roy;Kelleher, Bob.
245 _aCustomer experience: for dummies.
_bFor dummies.
250 _a1
260 _aNew Delhi
_bWiley India Pvt Ltd
_c2019
300 _axiv,342
650 _aCRM
999 _c197179
_d197179