000 00472nam a2200157Ia 4500
008 210716s2010 xx 000 0 und d
020 _a9788184893847
041 _aeng
082 _a658.8 BLAR
100 _aBlattberg, Robert C; Kim, Byung-Do; Neslin, Scott A.
245 _aDatabase marketing: analyzing and managing customers.
_bAnalyzing and managing customers.
250 _a1
260 _aNew Delhi
_bSpringer
_c2010
300 _axxiv,871
650 _aMarketing
999 _c195564
_d195564