| 000 | 00792nam a2200229Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20260327100533.0 | ||
| 008 | 210716s2014 xx 000 0 und d | ||
| 020 | _a9788131522301 | ||
| 040 | _cAIMIT LIBRARY | ||
| 041 | _aeng | ||
| 082 |
_a658.4063 _bTAYG |
||
| 100 |
_aTaylor, Gerald M. _9259500 |
||
| 245 |
_aLean six sigma service excellence : _bguide to green belt certification and bottom line improvement / _cBy Gerald M. Taylor. |
||
| 250 | _a1st ed. | ||
| 260 |
_aNew Delhi : _bCengage Learning India Pvt Ltd , _c2014. |
||
| 300 |
_axix,289 p.; _bPB _c23.5 cm. |
||
| 650 |
_aVoice of the customer _9259501 |
||
| 650 |
_aSix sigma project team _9259502 |
||
| 650 |
_aFundamentals of lean thinking for service excellence _9259503 |
||
| 942 |
_2ddc _cBK _k658.4063 TAYG |
||
| 999 |
_c194637 _d194637 |
||