000 00504nam a2200157Ia 4500
008 210716s2011 xx 000 0 und d
020 _a9781906124588
041 _aeng
082 _a658.421 NORD
100 _aNorfolk, David; Lacy, Shirley.
245 _aConfiguration management: expert guidance for service managers and practitioners.
_bExpert guidance for service managers and practitioners.
250 _a1
260 _aNew Delhi
_bViva Books
_c2011
300 _axxiv,142
650 _aERP & SAP
999 _c194320
_d194320